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Amunra Casino Evaluation Honest Review By On Line Casino Guru

Despite having contacted the platform on repeated occasions, the participant had obtained no response and his withdrawals had continued being declined. The Complaints Team had engaged with the player and the on line casino, facilitating communication between both parties. After the required information was provided, the player’s withdrawal was successfully processed, and the on line casino had credited the two failed deposits to the participant’s account.

  • We had suggested the player to be affected person, as withdrawals could usually take a few days or even weeks to be totally processed.
  • After we contacted the on line casino, its representative requested to upload a financial institution statement for the verification.
  • According to our analysis and estimates, AmunRa Casino is a smaller online casino revenue-wise.
  • The player from Austria had waited for his payout for 9 days and had been repeatedly informed that his request was at the prime of the processing record.
  • Withdrawals with e-wallets are processed immediately whereas other fee strategies corresponding to financial institution transfers or bank cards take between 1 and 5 days.


The player from Germany had requested a withdrawal lower than two weeks previous to submitting the complaint. After a couple of days, the participant confirmed that he had acquired his withdrawal and the pending withdrawal was also completed. The participant from Greece had requested a withdrawal less than two weeks prior to submitting his complaint. We had suggested the participant to be patient as withdrawals could usually take a couple of days and even weeks to get absolutely processed. We also informed him that this delay may have been as a end result of unfinished KYC verification or a high volume of withdrawal requests. The player later confirmed that his issue had been resolved.

The participant’s account got blocked because the on line casino claims he is from restricted nation. The complaint was resolved because the player’s account remained closed however he received a refund of his deposit, which he’s satisfied with. The player from Poland is struggling to complete the wagering requirements.

After multiple communications with the casino, the player’s request had not been fulfilled. We had intervened and contacted the casino on behalf of the player. After our intervention, the casino had requested the participant’s Skrill account particulars to process the refund.

Since the on line casino closed his account within 3 days, we rejected the grievance. The player from France is experiencing difficulties withdrawing his winnings. The participant confirmed the on line casino paid some winnings whereas the participant performed down the remainder.

Player’s Account Is Closed After First Withdrawal

Consequently, we marked the complaint as ‘resolved’ in our system. The participant from Greece had awaited withdrawal of 300€ for 32 days from the on line casino. After the complaint was transferred to a different representative from the complaints team, the on line casino was contacted for clarification. The casino then informed that the player’s account had been verified and the withdrawals were being processed. However, the player reported not receiving any fee 14 days after account verification.

The participant from Poland is experiencing difficulties withdrawing his winnings as a outcome of ongoing verification. The participant’s experiencing an unspecified problem relating to account duplicity with 5Gringos Casino. After our intervention, we were able to assist the participant to get their winnings. The participant confirmed they received the funds in the long run.

The player from Italy requested a withdrawal of 330 euros and asked for his account to be closed. The casino’s assist group is unresponsive and the player doesn’t have access to his account. Withdrawals with e-wallets are processed instantly while different fee methods similar to financial institution transfers or credit cards take between 1 and 5 days. Amun Ra Casino promises quick verification and quick payouts.

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The player later confirmed that the casinos started processing withdrawals, subsequently we marked this complaint as resolved. The player from Slovenia had requested a withdrawal less than two weeks prior to submitting the criticism. The player had expressed concern over the delay, mentioning that customer assist was unaware of the problem. However, the problem was resolved when the participant obtained their withdrawal. We marked the criticism as ‘resolved’ in our system following the profitable resolution.

Player’s Withdrawal Requests Had Been Repeatedly Cancelled

Despite some preliminary delays, the casino had lastly transferred the 14 EUR back to the player’s account, resolving the issue. The player from Greece had requested a number of withdrawals between March twenty eighth and April 2nd, totaling €650. As of April 3rd, all of the withdrawals had nonetheless been pending. After the player’s complaint, we had suggested him to attend for 14 days for the withdrawal course of to be accomplished. During this era, two of his withdrawals have been successfully processed.

Participant’s Withdrawal Gets Repeatedly Cancelled

The participant from Greece had been waiting for a withdrawal for less than two weeks. The Complaints Team had advised the participant to attend for a minimal of 14 days after requesting the withdrawal earlier than submitting a grievance. They additionally instructed that the delay may need been as a outcome of unfinished KYC verification or a high quantity of withdrawal requests. The participant, nonetheless, failed to answer additional inquiries, resulting in the rejection of the complaint. The participant from Greece had experienced difficulties withdrawing from the on line casino. It had been 4 business days and the withdrawal had not been processed yet regardless of the participant’s complaints.

The Polish player had been battling KYC verification at Frumzi Casino and a protracted withdrawal course of since February 4. After our intervention and communication with the on line casino, the participant’s documents had been lastly verified and the winnings have been received. We concluded that the on line casino had adhered to the regulations, albeit the KYC course of took longer than traditional. The criticism had been efficiently resolved and closed. The participant from Greece had encountered difficulties withdrawing his winnings of around one thousand euros as a outcome of verification points. Despite having offered the requested documents, the on line casino had rejected them.

Following this, the participant confirmed that he had received his payment, and we marked the complaint as ‘resolved’. The player from Brazil had been experiencing a delay in withdrawal of his winnings amounting to 1,four hundred BRL. Despite frequent inquiries, he acquired the same response that his withdrawal was being processed.

The player claimed that the on line casino hadn’t requested any verification or approved the withdrawal. We had advised the participant to wait for a further eight days to allow the on line casino two full weeks to process the fee. We also extended the timer by 7 days for the player to respond. However, because of the lack of response from the player, we had to reject the grievance. The player from Germany requested 3 withdrawals four days previous to submitting this complaint. The player later confirmed that withdrawals were processed efficiently, subsequently we marked this grievance as resolved.

You can choose to have a quantity of currencies in your pockets if this suits you. The participant from Italy had a withdrawal request at a on line casino, which was then requested to be cancelled and resubmitted utilizing a special technique. Even after profitable past withdrawals, the on line casino has not given causes for this requirement, and has not offered any updates on the scenario.

The Participant’s Account Was Blocked

The participant from Germany had a withdrawal that was pending and hadn’t been processed for three working days. The player had also expressed dissatisfaction with the casino’s buyer assist. We had suggested the player to attend for two weeks before escalating the difficulty.

Player Experiences Repeated Withdrawal Cancellations

After the participant reported that the withdrawal was nonetheless pending after 14 days, we intervened and invited the casino consultant to join the dialog. The participant later confirmed that the withdrawal had been completed over the weekend. The player from Alberta had requested a withdrawal, but it had been delayed.

As a outcome, we were unable to analyze additional and needed to reject the criticism as a result of lack of cooperation from the player. The participant from Spain made withdrawals totalling 1000 euros and, whereas conscious that it is early to count on the funds, is apprehensive due to negative critiques in regards to the on line casino. He is in contact with the on line casino assist that stated a ‘three days’ ready interval.

It’s a part of a bunch of related casinos with a bit greater combined revenues, however we would still classify the group as only medium-sized. The player’s account received closed because of ongoing verification. The participant’s account got opened and the funds have arrived in her account. The player from Italy had his account blocked due to a third-party deposit. We closed the criticism as a end result of the player didn’t reply to our questions and messages.

Consequently, we have been unable to investigate further and had to reject the criticism. We’ve totally reviewed AmunRa Casino and gave it a High Safety Index, which implies it’s a fantastic casino to play at. Because AmunRa Casino is said to different on-line casinos listed beneath, its score can additionally be influenced by them.

After our staff had contacted the casino, they reviewed the case and decided to pay out the participant’s winnings. The player confirmed the receipt of the cost, and the case had been marked as resolved. However, the participant’s account remained closed as per the casino’s determination.

Despite having sent verification documents 10 days prior, the casino help had been unresponsive or had asked for persistence. The participant had never made a withdrawal earlier than and his winnings had been from bonuses. We had involved a representative from Frumzi Casino to join the conversation. Eventually, the participant had confirmed that his cash had been credited. We had marked the criticism as ‘resolved’ in our system.

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